Privacy policy
REFLEX POINT PTY LTD (ABN 60 682 719 599) and its related entities ("we," "us," "our") are committed to safeguarding the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Act 1988 (Cth) (including the Australian Privacy Principles) and the New Zealand Privacy Act 2020 (including the Information Privacy Principles) (together, "Privacy Laws").
By accessing our websites, such as greenkicks.com.au, using our online applications or platforms, or interacting with us in-store, you accept the terms of this Privacy Policy.
Scope
This Privacy Policy applies to information collected via our websites, online applications, and stores. It explains how we adhere to the Privacy Laws, including handling information provided by individuals under 18, who must have parental or guardian consent.
Contact Details
For questions about this Privacy Policy or our information practices, please contact our Privacy Officer:
• E-Mail: samuel@greenkicks.com.au
• Online Contact Form: https://greenkicks.com.au/pages/contact-us
Privacy Collection Statement
We must inform you about the:
• Identity and contact details of REFLEX POINT PTY LTD (ABN 60 682 719 599) and GREENKICKS (ABN 60 682 719 599).
• Reasons and purposes for collecting personal information.
• Consequences if personal information is not provided.
• Entities to whom information may be disclosed.
• Access, correction, and complaint mechanisms.
• Cross-border data transfers.
Collection of Personal Information
What We Collect:
We may collect the following information:
• Name, contact details (e.g., address, phone number), and personal details (e.g., date of birth, gender).
• Internet domain, access time, and referrer website.
• Information provided during transactions or inquiries.
• Data collected via cookies and similar technologies.
We may also obtain information from third parties or publicly available sources for the purpose of fulfilling your order, conducting business, or enhancing your experience.
Purpose of Collection:
• Fulfilling transactions and orders.
• Providing customer support and improving our services.
• Marketing communications and promotional offers.
• Conducting market research and profiling.
If we cannot collect necessary personal information, we may be unable to provide our goods or services.
Use and Disclosure of Personal Information
Primary Use:
• Fulfilling your orders and improving your experience.
• Sending information about products, services, and offers.
Sharing Information:
• Internally across REFLEX POINT PTY LTD brands and entities.
• Externally with service providers, such as couriers, payment processors, and marketing agencies.
• With law enforcement or as required by law.
We also participate in interest-based advertising, enabling third parties to provide tailored ads. You can manage this through your browser settings or opt-out via third-party platforms.
Direct Marketing:
We may use your information for direct marketing. You can opt out anytime by:
• Clicking "unsubscribe" in emails.
• Following opt-out instructions in SMS messages.
• Contacting us directly via the details above.
Cookies and Identification Technologies
We use cookies and other technologies to:
• Deliver tailored content and advertisements.
• Gather analytics to improve website functionality.
You can disable cookies via your browser settings. Visit allaboutcookies.org for guidance.
Storage and Security
We use secure methods such as firewalls, encryption, and password protection to safeguard your personal information. However, absolute security cannot be guaranteed. Unneeded information will be securely destroyed or de-identified.
Access, Update, or Correct Your Information
You may access or update your personal information by contacting us. We aim to ensure your data is accurate and up-to-date.
Third-Party Services
We may share information with third-party providers like Shopify for e-commerce services. These providers adhere to their own privacy policies, which we recommend reviewing.
Overseas Transfers
Your personal information may be transferred overseas for processing or business purposes. By providing your information, you consent to these transfers.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting. Continued use of our services constitutes acceptance of the updated policy.
Complaints and Further Information
If you believe we have breached your privacy, please contact our Privacy Officer. Complaints will be thoroughly investigated, and outcomes will be communicated to you. If dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
Last Updated: 9 December 2024
This Privacy Policy ensures transparency and commitment to protecting your personal information.
