Terms of service
Terms and Conditions
Welcome to our website (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website (“Site”) and services, including the purchase of products. By using the Site, you agree to these Terms. Please read them carefully.
1. General
1.1. These Terms apply to all visitors and customers of the Site. By accessing or using the Site, you confirm you are at least 18 years old or are accessing it under the supervision of a parent or legal guardian.
1.2. Products on this Site are intended for personal use only. Resale or commercial use without prior approval is prohibited.
2. Products and Availability
2.1. We strive to provide accurate product descriptions, images, and pricing. However, variations may occur.
2.2. All orders are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at our sole discretion.
2.3. An order confirmation email will be sent upon order placement. This does not guarantee acceptance of the order.
3. Pricing and Payment
3.1. All prices are in Australian Dollars (AUD) and exclude Goods and Services Tax (GST) unless stated otherwise.
3.2. Accepted payment methods include credit cards, PayPal, ShopPay, and GPay.
3.3. If a pricing error occurs, we reserve the right to cancel the order and provide a full refund.
3.4. You are responsible for ensuring your payment details are accurate and authorised.
4. Shipping and Delivery
4.1. We ship within Australia and to select international locations. Shipping costs and delivery estimates are displayed at checkout.
4.2. Delivery times are estimates and may be affected by factors beyond our control (e.g., customs delays).
4.3. Risk of loss or damage transfers to you upon delivery to the provided address.
5. Returns and Refunds
5.1. In accordance with Australian Consumer Law, you are entitled to a replacement, repair, or refund for products that are faulty, damaged, or not as described.
5.2. We accept returns of unused, unopened products in original packaging within 30 days of delivery, with proof of purchase.
5.3. Return shipping costs for change-of-mind returns are your responsibility. For faulty or incorrect items, we will cover return shipping costs.
5.4. Refunds are processed within 10 business days of receiving the returned item.
6. Consumer Guarantees
6.1. Our products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for major failures and compensation for any reasonably foreseeable loss or damage.
6.2. For minor failures, we may choose to repair or replace the product.
7. Intellectual Property
7.1. All content on the Site, including text, graphics, logos, and images, is owned by or licensed to us.
7.2. You may not copy, reproduce, or use content without prior written permission.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Site or products.
8.2. Our total liability is limited to the purchase price of the relevant product.
9. Privacy
9.1. By using the Site, you agree to our Privacy Policy (https://greenkicks.com.au/pages/privacy-policy), which explains how we collect, use, and protect your personal information in compliance with Australian privacy laws.
10. Linked Sites
10.1. The Site may include links to third-party websites (“Linked Sites”). These links are provided for convenience only.
10.2. We do not endorse or guarantee the content or products on Linked Sites and are not responsible for their materials.
11. Amendments and Termination
11.1. We may update these Terms at any time. Changes take effect upon posting to the Site, and continued use constitutes acceptance.
11.2. We may terminate access to the Site without notice or liability.
12. Competitions and Promotions
12.1. Promotions and discount codes are subject to specific terms and cannot be combined with other offers unless specified.
12.2. Competitions are open to eligible participants as per their respective terms and are subject to applicable laws.
13. Governing Law and Disputes
13.1. These Terms are governed by the laws of Queensland, Australia.
13.2. Any disputes will be resolved in accordance with Australian Consumer Law and through the courts of Queensland.
14. Contact Information
For questions or assistance regarding these Terms, contact us:
• Email: samuel@greenkicks.com.au
• Phone: 0403 242 037
• Mailing Address: PO Box 444, Oxenford, QLD 4210, Australia
